한국의 레몬법 하에서 2차원 보증비용의 추정
Warranty Cost Estimation of Two-Dimensional Warranty under Korean Lemon Law
김호균(동의대학교); 윤원영(부산대학교); 정일한(울산과학대학교)
46권 4호, 385~392쪽
초록
This paper deals with estimating the warranty cost of a product sold under Korean Lemon Law. Based on age and usage under Korean Lemon Law, a two dimensional warranty policy is applied and we consider repair (minimal repair) service and refund based on usage rate. We estimate the expected total warranty cost of a product for the two dimensional warranty. Numerical examples are also studied to investigate the effects of the model parameters on the expected total warranty cost using simulation approach.
Abstract
This paper deals with estimating the warranty cost of a product sold under Korean Lemon Law. Based on age and usage under Korean Lemon Law, a two dimensional warranty policy is applied and we consider repair (minimal repair) service and refund based on usage rate. We estimate the expected total warranty cost of a product for the two dimensional warranty. Numerical examples are also studied to investigate the effects of the model parameters on the expected total warranty cost using simulation approach.
- 발행기관:
- 대한산업공학회
- 분류:
- 산업공학