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학술논문인터넷전자상거래연구2020.08 발행KCI 피인용 7

핀테크 결제서비스 지속적 이용에 지각된 가치 및 신뢰의 영향

The Effect of the Reliability and the Perceived Value on the Continuous Use of Fintech Service

손달호(계명대학교)

20권 4호, 1~11쪽

초록

As a part of the recent financial services, Fintech service is continuously growing. Fintech applications are growing throughout various fields including payment, financial trading and asset management. However, Fintech applications are not successful because of user resistance to the continuous use of services. The purpose of this study is to identity the antecedents of Fintech service for customer. This study used the empirical method and hypothesis test. The results showed that perceived benefit had a significant effect on perceived value and perceived value had a significant effect on reliability. In addition, perceived value and reliability had a significant effect on continuous intention of use. However, it is noted that research model of this study is a need to combine more related factors to generalize these results.

Abstract

As a part of the recent financial services, Fintech service is continuously growing. Fintech applications are growing throughout various fields including payment, financial trading and asset management. However, Fintech applications are not successful because of user resistance to the continuous use of services. The purpose of this study is to identity the antecedents of Fintech service for customer. This study used the empirical method and hypothesis test. The results showed that perceived benefit had a significant effect on perceived value and perceived value had a significant effect on reliability. In addition, perceived value and reliability had a significant effect on continuous intention of use. However, it is noted that research model of this study is a need to combine more related factors to generalize these results.

발행기관:
한국인터넷전자상거래학회
DOI:
http://dx.doi.org/10.37272/JIECR.2020.08.20.4.1
분류:
경영학

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핀테크 결제서비스 지속적 이용에 지각된 가치 및 신뢰의 영향 | 인터넷전자상거래연구 2020 | AskLaw | 애스크로 AI