코로나 바이러스로 인한 관광종사자들의 스트레스와 직업불안이 직무만족과 삶의 만족에 미치는 영향: 정부신뢰의 조절효과를 중심으로

COVID-19 is a significant stressor that threatens mental health, job anxiety, job satisfaction, and life satisfaction for many people around the world. The tourism industry is an industry that has been seriously affected by COVID-19. The purpose of this study is to examine the effects of the perceived stress and job anxiety of tourism industry employees on job satisfaction and life satisfaction along with, the moderating effect of government trust in the context of COVID-19. To achieve the objective of this study an online survey was conducted for tourism and hospitality employees. The results of this study reveal that perceived stress had a significantly negative effect on job satisfaction and life satisfaction. Results also show that job anxiety had a significantly negative effect on job satisfaction and life satisfaction. Job satisfaction was found to have a significantly positive effect on life satisfaction. In addition, government trust showed a significant moderating effect between perceived stress and job satisfaction. The findings of this study suggest that tourism and hospitality companies should develop measures to relieve the stress and job anxiety of their employees and the central government should establish policies to decrease stress and enhance job and life satisfaction.