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학술논문경영과학2020.12 발행KCI 피인용 8

온라인뉴스 텍스트 마이닝을 이용한 기업 평판과 수익성에 관한 연구

A Study on Corporate Reputation and Profitability Using Online News Text Mining

이병현(경희대학교); 최일영(경희대학교); 전정우(㈜디지털존); 최이권(DMC코넷); 김재경(경희대학교)

37권 4호, 55~66쪽

초록

Because of the recent development of ICT (Information Communication Technology), companies are being exposed to various media such as the Internet and SNS. In addition, the company's reputation is influenced by the exposed news. So, while positive news can improve corporate value, negative news can lead to the company's financial losses. In this study, the factors of corporate reputation were redefined through existing literature as social responsibility reputation, vision and leadership reputation, financial performance reputation, and product and service reputation. Online news was categorized by the reputation component defined in this study, and then sentiment analysis was used to derive metrics for each corporate reputation component. In addition, investigating the impact of derived reputation factors on return on equity (ROE) revealed that vision and leadership factors (p = 0.016) and reputation and social responsibility (p = 0.021) influence returns. Equity capital. In addition, financial performance (p = 0.072) was statistically significant at the level of 0.1%, and financial performance and reputation were also found to affect profitability. And the product and service (p = 0.589) reputation was found to be statistically insignificant.

Abstract

Because of the recent development of ICT (Information Communication Technology), companies are being exposed to various media such as the Internet and SNS. In addition, the company's reputation is influenced by the exposed news. So, while positive news can improve corporate value, negative news can lead to the company's financial losses. In this study, the factors of corporate reputation were redefined through existing literature as social responsibility reputation, vision and leadership reputation, financial performance reputation, and product and service reputation. Online news was categorized by the reputation component defined in this study, and then sentiment analysis was used to derive metrics for each corporate reputation component. In addition, investigating the impact of derived reputation factors on return on equity (ROE) revealed that vision and leadership factors (p = 0.016) and reputation and social responsibility (p = 0.021) influence returns. Equity capital. In addition, financial performance (p = 0.072) was statistically significant at the level of 0.1%, and financial performance and reputation were also found to affect profitability. And the product and service (p = 0.589) reputation was found to be statistically insignificant.

발행기관:
한국경영과학회
DOI:
http://dx.doi.org/10.7737/KMSR.2020.37.4.055
분류:
경영학

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온라인뉴스 텍스트 마이닝을 이용한 기업 평판과 수익성에 관한 연구 | 경영과학 2020 | AskLaw | 애스크로 AI