지역아동센터의 근무환경이 생활복지사의 이직의도에 미치는 영향: 직무만족의 매개역할

The purpose of this paper is to analyze the mediated effects of the job satisfaction in the relationship with the working environment of community child care center and the turnover intention of social workers. The research in this paper includes 212 social workers who were selected based on a convenience sampling method. And the structured questionnaire survey was administrated in order to collect data. Analyzed hypothesis test results are summarized as follows. First, seven parameters regarding the working environment having statistically significant impact on the turnover intention include following six parameters: payment, working condition, duty of work, relationship with coworkers, relationship with a child care director, and relationship with children. Second, the relationship with coworkers and the relationship with children’s family had statistically significant impact on the job satisfaction. Third, it was validated that the job satisfaction can reduce the turnover intention of social workers. Fourth, job satisfaction mediated the relationship between two factors of the working environment(the relationship with the coworkers and the relationship with children’s family) and the turnover intention of social workers in community chid care centers. This research presented the implication that this study clarified the relationship among the working environment, job satisfaction and the turnover intention from the perspective of the distinct organization characteristics of community child care center.