간호사의 개인-환경적합성과 직무만족이 조직시민행동에 미치는 영향

In businesses, personnel competence is critical for organizational performance. This is why strong emphasis is put on securing high-quality public resources. Similarly, medical businesses are putting more and more importance on an effective personnel management of the nursing organization which is their biggest component. This study was an attempt to ascertain the effect of general hospital nurses’ person-environment fit and job satisfaction on their organizational citizenship behavior. Participants of the study were 270 nurses who were currently working for any of 3 general hospitals. 248 sheets of a questionnaire form filled out by the subjects were collected as data. Through the data analysis, this study obtained some findings that are summarized in the following. First, organizational citizenship behavior of the surveyed nurses varied depending on their characteristics such as age, marital status, educational level, total period of clinical careers and current professional position. Second, there were positive correlations between the participants’ person-environment fit and job satisfaction, and their organizational citizenship behavior. And third, organizational citizenship behavior turned out to be significantly influenced by person-environment fit and job satisfaction. In terms of person-environment fit, meanwhile, some particular factors of it were found more significantly influential to that behavior. They were person-job fit and person-supervisor fit. These findings suggest that strategies for improving nurses’ person-environment fit and job satisfaction should be set up, ultimately contributing to effective outcomes of the nursing professionals’ organizational citizenship behavior.