2021년 전자상거래법 전부개정안의 주요 쟁점과 향후 과제

The platform economy has recently grown rapidly with the activation of non-face-to-face transactions due to the prolonged period of Corona 19, and it is generally evaluated that the core trading structure in the market is being reorganized around the online platform. Accordingly, various legislation is being promoted to legally regulate e-commerce, which is centered on online platforms, and to solve consumer issues expected in a new environment. Therefore, in this article, among the contents of the amendment to the E-Commerce Act, several rules that will bring a big change in consumer law policy were analyzed, and the relevant EU legislations were compared and reviewed. First, it can be given a positive evaluation for using the new concept of online platform service to effectively regulate the new e-commerce environment. Furthermore, it was critically reviewed the introduction of new regulations to actively regulate overseas platform operators, and the introduction of new regulations to enhance transparency of search results and reviews. Finally, it was introduced the amendment to the E-Commerce Act and the EU’s legislative activities that are strengthening the alternative dispute resolution function in the platform economy. As a future task, the effective discipline of online individual transactions and a plan to substantially guarantee the right to termination in the era of the online subscription economy were proposed.