조직 신뢰와 개인조직 적합성이 정보보안 관련 업무 스트레스 완화를 통해 정보보안 준수 의도에 미치는 영향

Information security is recognized as an core factor for an organization’s management and organizations are increasing investment in information security policy and technology. However, since the adoption of strict and strong information security can increase the role stress of employees, it is necessary to suggest factors to mitigate role stress. The purpose of this study is to identify the negative effects of information security related role stress (role ambiguity and role conflict) on information security compliance intention. And, the study confirm that organizational trust and person-organization fit mitigate role stress. The subject of the study were employees of the organization that introduced the information security policy, and the study obtained 333 samples by applying the questionnaire technique. As a result, role ambiguity and role conflict negatively affected the information security compliance intention, and organization trust reduced role ambiguity and role conflict. In addition, person-organization fit moderated the positive and negative influences between the precedent factors and compliance intention. The study identified role stress factors that organizations should consider when introducing information security policy, and suggested that role stress can be mitigated through organization trust and person-organization fit. The implication of this study is to present the strategic direction that the organization should implement to improve the level of compliance with information security of insiders.