팀장의 윤리적 리더십이 팀원의 변화자기효능감과 조직시민행동에 미치는 영향
The Effects of Ethical Leaderhsip on Change Self-efficcy and Organizational Citizenship Behavior
최우재(청주대학교); 천미림(청주대학교); 유재미(청주대학교)
34권 8호, 1419~1440쪽
초록
본 연구는 팀장이 발휘하는 윤리적 리더십이 팀원들의 변화자기효능감과 조직시민행동에 긍정적인 효과를 가져올 것으로 예상하였다. 기존 연구들은 윤리적 리더십이 긍정적 효과성을 검증하고 있으나, 변화자기효능감 의 역할에 대해 검증한 연구는 찾아보기 어렵다. 본 연구를 위해 충북지역 제조업체 직원들에게 설문조사를 실시하였으며, 사전에 대표이사 또는 HR 담당자 에게 연구의 목적과 절차에 대해 안내하고 설문조사에 대한 협조를 요청하였다. 배포되고 수거된 설문지 중에서 총 342부가 연구가설 검증에 사용되었다. 가설검증 결과를 보면 윤리적 리더십 조직시민행동에 대해 긍정적인 직접효과를 보이고 있었다. 또한, 조직시민행동을 조직지향 및 개인지향 시민행동으로 구분하여 윤리적 리더십 의 효과를 검증한 결과 역시 모두 긍정적으로 유의한 결과를 보였다. 이와 함께 변화자기효능감은 윤리적 리더십이 조직시민행동 전체, 조직지향 및 개인지향 시민행동에 대해 매개변수의 역할을 하는 것으로 나타났다. 이러한 결과는 윤리적 리더십의 효과성에 대한 중요한 매개체로 변화자기효능감의 역할을 검증하였다는 점에 서 의의가 있다. 특히 기업의 환경변화가 가속화되고 불확실한 상황에서 투명하게 기준과 원칙을 제시하는 윤리적 리더십은 팀원들에게 업무수행 상황에서 경험하게 되는 모호성을 제거함으로써 업무에 대한 자신감을 높이고, 높아진 변화자기효능감은 친사회적 행동인 조직시민행동으로 이어진다는 점을 확인하였다.
Abstract
The study addressed that ethical leadership would have a positive effect on team member’s change self-efficacy and organizational citizenship behavior (OCB). Although research supported that ethical leadership have a postive effect on team member’s attitude and behavior, there are few study on the mediating role of change self-efficacy. For this study, a survey was conducted to manufacturing companies in Chungbuk area, and the CEO or HR manager was informed about the purpose and procedure of the study in advance and asked for coopoeration in the survey. A total of 342 copies of questionnaires were used to verify research hypotheses. H 1. Leader’s ethical leadership will have a positive impact on team member’s organizational citizenship behavior. H 1-1. Leader’s ethical leadership will have a positive impact on team member’s organization-oriented citizenship behavior. H 1-2. Leader’s ethical leadership will have a positive impact on team member’s individual-oriented citizenship behavior. H 2. Team member’s change self-efficacy will mediate the relationship between leader’s ethical leadership and team member’s organizational citizenship behavior. H 2-1. Team member’s change self-efficacy will mediate the relationship between leader’s ethical leadership and team member’s organization-oriented citizenship behavior. H 2-2. Team member’s change self-efficacy will mediate the relationship between leader’s ethical leadership and team member’s individual-oriented citizenship behavior. The results of hypotheses tests showed that ethical leadership had a positive direct effect on OCB. Thus, the relationship between ethical leadership and OCB were mediated by change self-efficacy of team members. In addition, while OCB were divided into both OCB-I and OCB-O, there were same effects. These results show theoretical and practical implications for ethical leadership research. First, this study confirms that consistent and sincere leadership has a positive impact on subordinates’ attidutes and behaviors. These processes are explained by social learning theory(Bandura, 1978). In other words, subordinates observe the personality, values, attitudes, and behavior of their leaders who are important in the workplace. Through the observation, they acknowledge what attitudes and behaviors are expected and accepted as desirable. Second, it is important that change self-effiacy is a critical mechanism in the relationship between ethical leadership and organizational citizenship behavior. Third, when working with a leader who sets clear standards and principles, subordinates gain confidence in confronting change and overcoming it. In particular, it was confirmed that standards and principles clearly presented by leaders are important to increase team member’s self-efficacy in which changes of business environments are accelerated and uncertain. Limitations of this study and future research directions were also discussed.
- 발행기관:
- 대한경영학회
- 분류:
- 경영학