학생부종합전형 정책에 대한 입학사정관의 순응·불응 행태 분석

This study was conducted to examine what kind of compliance and non-complinace behaviors admission officers, who are the main executors of the comprehensive evaluation system of high school records(CESSR) policy, in the policy implementation process. As a result of conducting in-depth interviews and analysis of 11 admissions officers for this purpose, the results showed that admission officers showed compliance behaviors of ‘acceptance’ and ‘revision attempts’ with the intention of complying with CESSR policy and unintentional compliance behaviors of ‘formal compliance’ and ‘paper compliance’. Also admissions officers showed unintentional non-compliance behaviors of ‘adding’ and ‘subtraction’ even without no intention of not complying with CESSR policy, and non-compliance behaviors of ‘delay’, ‘discretionary change of policy’, and ‘attempts to cancel or change policy’ with the intention not to follow the policy. The characteristics of ‘personal level’(work of admission officers, personal ability, identity recognition, degree of discretion), ‘organizational structure level’(the bureaucratic structure of the university, work environment), and ‘policy level’(the coercion of CESSR policy, the influence of the financial support project, adequacy of policy) affected the compliance and non-compliance behaviors of admission officers. Through this, it was possible to examine the actual implementation process of the CESSR policy and suggested the direction of the admissions officer level and the institutional level for successful implementation of the comprehensive evaluation system of high school records(CESSR) policy.