온라인 플랫폼 사업자의 책임 - 전자상거래 등에서의 소비자보호에 관한 법률 개정 논의를 중심으로 -

Online platform is so familiar to us that it seems it has been with us for a long time. Covid-19 has even made it a major trading way. To our disappointment, the problems of offline commerce remained in online as well. In other words, big online platform tech-companies endeavored so much to get more market-share that the concerns on monopoly and unfair contract arose. Some could be more problematic online. If someone buys or sells something online just trusting platform operator not even knowing the reliability of the other side and finds faults of goods or default of the other. Only when these occur, they want to see the one responsible. There are conflicts on early settlement and the late settlement as a security of the goods as well. The accuracy of the information acquired online remains to be verified. These conditions are challenging to many legislatives and governments that they are trying to cope with them by legislations on online platform. This study focuses on reviewing the reform on Electronic Commerce Consumer Protection Act. In most cases of electronic commerce, there are three parties of businessman using platform, operator, and consumer except when businessman is operating platform himself. The discussion should be balanced between three parties, as a first step this study deals with the responsibility of the operators on the consumer, though. The characteristics of online platform service shall be reviewed to ponder on the legislative way, then reviews on modifying the terms, commerce in close region, agreement, and notification of charged subscription and the duty of platform operator will follow.