디지털변혁이론과 중소기업의 디지털변혁을 위한 정부의 역할

Digital transformation can be defined as the process to standardize and modularize resources and processes and then turn them into a digital form to be controlled by online. Digital transformation is the key factor which solves value-cost dilemma companies have faced in the traditional business systems. However, SMEs in Korea face various problems in adopting the digital transformation due to lack of resources, information, and capabilities. To accomplish a successful digital transformation, companies need to have four strategies: digital transformation strategy, customer interface strategy, production and operation system strategy, and collaborative partnership strategy. The most important part is to establish their own digital transformation strategy by restructuring their business models from the customer perspective. To complement the weakness of SMEs, governments need to build the infrastructure for digital transformation including standards, education, R&D, and test and verification, build social consensus, and act as a market place for innovative products made by SMEs.