공무원의 혁신기술수용과 혁신기술저항의 선행요인 비교연구: 경험의 조절효과를 중심으로

As the 4th industrial revolution technology is used without distinction between the public and private sectors, it is predicted to change all parts of the country, company, industry, society, and so on, and it is. Therefore, many advanced countries are preparing measures for the use of various technologies led by the government, and the Korean government is also active in using it in the public sector. Since Korea is an advanced country in e-government, it is judged that public officials will be active in accepting the technology, but it is pointed out that the technology utilization is insufficient because the technology of the 4th industrial revolution is very innovative and difficult. Therefore, this study intends to explore the factors that influence public officials' acceptance and resistance to acceptance of innovative technologies. The reason for studying acceptance and resistance together is that it was determined that effective management factors could be explored by comparing the antecedent factors of the two concepts based on previous studies that both concepts could exist simultaneously in the process of change. It is argued that experience used as a major moderating variable in existing technology acceptance models affects active technology acceptance. In addition, since the 4th industrial revolution technologies are being used systematically and are being personalized, they were used as a moderating variable in this study. As a result of the regression analysis, the variables affecting technology acceptance were performance expectancy, effort expectancy, leadership, intrinsic motivation, and individual innovation. The variables influencing technological resistance were leadership and individual innovation. The variables influencing acceptance and resistance in common were leadership and individual innovation. As a result of the moderate analysis, it was found that experience moderates the relationship between education, individual innovation and technology acceptance, and also the relationship between intrinsic motivation and technology resistance.