개인적 배려가 정서적 몰입에 미치는 영향에서 상사신뢰의 매개효과 : 베트남 기업과 카자흐스탄 기업의 비교

Since the importance of informal relations between members of an organization is perceived differently from country to country, the impact of personal consideration behavior on trust in supervisor and affective commitment may vary between countries. However, re search on differences between countries is very rare. This study investigated the differences in the relationship personal consideration, trust in supervisor and affective commitment be tween Vietnam and Kazakhstan. The data required to conduct this study was collected using a survey method. For the Vietnamese sample, 193 samples were collected from Vietnamese workers of five companies in Hanoi and Thai Nguyen. 202 samples were collected from Kazakhstan workers working for two large companies in Almaty. Empricial analysis shows that, in the case of Vietnamese samples, personal consideration positively affects affective commitment, and trust in supervisor mediates the relationship. In Kazakhstan, on the other hand, personal consideration does not have a significant effect on affective commitment, and the mediating role of trust in supervisor appeared to be insignificant. The results showed that perceptions of individual and private relationships varied by country, and that differences in perception of individual relationships in the process of building trust could work differently by country. As a result, it is necessary to expand the scope of country-specific comparative studies on differences in perceptions of relationships.