갈등관리 차원에서 본 기업의 ESG 활동: 상호 연관성과 보완 가능성

The purpose of this study is to approach ESG activities, which are emerging as important in corporate evaluation, from the perspective of conflict management. Likewise, the study aims at discussing ESG activities centered on conflict management as a way to produce practical effects in a situation where ESG activities are being gradually applied to the public sector. To this end, theoretical discussions on ESG activities and conflict management were examined, and similarities were discussed from a stakeholder perspective. In addition, the financial effects of non-financial factors related to a company’s ESG activities were approached from the perspective of conflict cost, which has important meaning in conflict management. The social value that the organization evaluates importantly will vary depending on the environment and characteristics of the organization. However, it can be said that the common values include improving human rights, eliminating discrimination, securing fairness, protecting the weak, improving quality of life, and strengthening democracy. In this respect, ESG activities and conflict management are characterized by commonly creating important social values. On the other hand, both share the point that more efforts should be made to create new social values. A company’s ESG management can create new social value when it includes conflict management. This is because companies can mark a new milestone in terms of responsibility and social contribution. The public sector will be able to create new social values by combining conflict management and ESG activities. This is because sustainable development and setting goals that are sympathetic can be discussed.