상호작용성과측정시스템과 직무성과 간의 관계에서 심리적 임파워먼트의 매개효과와 역할명확성의 조절효과

[Purpose]For psychological empowerment, mission and performance information is required, and this information can be obtained through interactive PMS. In addition, the core concept of interactive PMS is ambiguous, and there is a dilemma between the concepts of autonomy and control of psychological empowerment. The purpose of this study is to examine the role of psychological empowerment and role clarity. [Methodology]Data to achieve the purpose of this study were obtained through questionnaires, and a total of 95 questionnaires were used for analysis. For the analysis method, the structural equation model using SMART PLS 3.0 was applied. [Findings]There was a mediating effect of psychological empowerment between interactive PMS and job performance. However, there was no moderating effect of role clarity between psychological empowerment and job performance. Instead, it was found that a mediating effect of role clarity exists. [Implications]The results of this study have two implications. First, in order to solve the limitations of interactive PMS and psychological empowerment, activation of communication within the organization is very important. Second, in order to improve performance through psychological empowerment, it is necessary to activate the interactive PMS.