창업기업의 기초경영사무 교육요구도에 관한 탐색적 연구

The purpose of this study is to suggest on-the-job training direction suitable for start-up companies by identifying basic office skills and tasks in corporate management and analyzing their educational needs in the reflection of characteristics of start-ups. In this paper, DACUM workshops, surveys and Borich’s needs analysis were used as methods to identify commonly required skills in most of start-ups, therefore understanding their educational needs. Through such analysis of office work skills, duties and educational needs for them, 4 conclusions were made: first, basic office skills and work types are categorized into 17 areas including asset/equipment management, accounting management, corporate registration, IP management and government/public project management. Other than these, there are more diverse areas involving basic office duties and skills. Second, educatioal needs are found high not only on professional office works such as accounting and tax affairs but also on basic office skills such as simple paper works. Third, job-related educatioal needs tended to differ depending on how long the business has been. Start-ups at early stage tends to have higher needs on basic tasks and skills needed right on the job while needs on management support and customer service/management are found higher as companies have stayed in the industry longer. Fourth, there were differences in the priority of education needs according to the major of the CEO of a start-up company. Through these analysis and conclusions, this paper aims to identify basic office skills and tasks required to enhance corporate management of start-ups, thereby suggesting what professional training should be prioritized.