인공지능 서비스제공자를 위한 인공지능 서비스과정에서의 개인정보보호 컴플라이언스 개발 및 중요도 분석

South Korea is applying intelligent information technology to various fields to realize an intelligent information society. However, despite combining artificial intelligence services in various fields, the protection measures against various threats of personal information infringement, including personal information protection, are insufficient. Although policies to protect personal information in artificial intelligence services are being promoted in major information-oriented countries, there is not yet specific compliance of personal information protection for AI service providers. Therefore, this study intended to prepare practical personal information protection standards so that AI service providers can implement a safe AI service environment on their own. Accordingly, in this study, the requirements for personal information protection in the AI service process were derived through literature analysis. In the process, the suitable standards to implement compliance were selected through FGI and Delphi analysis of experts. In this regard, a survey was conducted using the AHP 9-point scale and the Rickerto 5-point scale for related experts. It was proposed the priority and importance implemented compliance for personal information protection. As a result, in the AI service process, personal information protection in the planning, data design, and collection process is the most important (0.5722), and in the personal information processing stage, personal information protection) in the service planning and data design stage should be prioritized (0.3266. In addition, among the elements of compliance constituting each stage, it is most important to conduct a personal information impact assessment applied in the planning stage of AI service (0.0853). In this way, it is necessary to implement that is safe and secure by utilizing the fragmented personal information protection compliance in the AI service process.