시뮬레이션을 이용한 한국형 레몬법의 보증비용 추정
Estimation of Warranty Cost of Korean Lemon Law through Simulation
정승훈(부산대학교); 한영진(울산과학대학교); 윤원영(부산대학교)
48권 4호, 376~388쪽
초록
In this paper, we study on the two-dimensional warranty policy of automobiles with a multi-level structure sold under the Korean Lemon Law. The Korean Lemon Law is a warranty law that allows consumers to request an exchange or refund from the manufacturer in the event of repeated failures and long repair times within one year or 20,000 km of driving distance after purchase. From a manufacturer's point of view, it is important to determine an appropriate warranty unit to minimize the total warranty cost within the warranty period of the Korean Lemon Law. The total warranty cost of automobiles with a multi-level structure is estimated by simulation considering the complexity of the mathematical model. Also, numerical examples are studied to investigate the effect of the model parameters on the warranty cost.
Abstract
In this paper, we study on the two-dimensional warranty policy of automobiles with a multi-level structure sold under the Korean Lemon Law. The Korean Lemon Law is a warranty law that allows consumers to request an exchange or refund from the manufacturer in the event of repeated failures and long repair times within one year or 20,000 km of driving distance after purchase. From a manufacturer's point of view, it is important to determine an appropriate warranty unit to minimize the total warranty cost within the warranty period of the Korean Lemon Law. The total warranty cost of automobiles with a multi-level structure is estimated by simulation considering the complexity of the mathematical model. Also, numerical examples are studied to investigate the effect of the model parameters on the warranty cost.
- 발행기관:
- 대한산업공학회
- 분류:
- 산업공학