조직 내부의 정보보안 제언 행동 강화: 조직 공정성과 개인의 사회적 정체성을 통한 업무 스트레스 감소 관점

As information security(IS) is recognized as an organization's core value, organizations are making efforts to adopt strict IS policies and technologies. However, strict IS policies can cause negative behavior for employees of organizations who need to apply IS to their work. This study confirms that IS can express the role stress of employees, and suggests a way to mitigate the IS role stress. Specifically, we confirm that organization justice and individual social identity can reduce IS role stress, which reduces IS voice behavior. In the study, we surveyed workers of organizations that applied IS policies to their work and obtained 318 samples. And, we tested the hypothesis by applying the structural equation model. As a result, IS organization justice increased IS voice behavior through social identity and partially reduced IS voice behavior by mitigating IS role stress. In addition, social identity moderated the relationship between IS role stress and IS voice behavior. This study suggests strategies for achieving internal IS goals by suggesting conditions for mitigating IS role stress from an organizational and individual perspective.