절차 공정성이 노동위원회 만족에 미치는 영향:판정결과 만족의 매개

Procedural justice, as the perceived justice of the decision-making procedures, increase people’s willingness to accept the decisions resulting from the procedures and increase satisfaction with the final outcomes. Instrumental model of justice explains these procedural justice effects by the control over the outcomes of decision-making procedures, whereas group value model of justice explains these procedural justice effects by the symbolic messages about group memberships. Using survey data on the Korean Labor Relations Commission by Korea Labor Institute in 2020, this study investigates the effects of perceived procedural justice on the satisfaction with the final decisions and the satisfaction with Labor Relations Commission. The estimation results show that procedural justice is positively related with satisfaction with the final decisions and satisfaction with Labor Relations Commission, and satisfaction with the final decisions partially mediated the relationship between procedural justice and satisfaction with Labor Relations Commission. Finally, we suggested the policy implications of our research findings and proposed future research questions.