호텔 직원의 ESG활동 인식이 조직자부심과 조직유효성에 미치는 영향
Effect of Perception of ESG Activity by Hotel Employees on Organizational Pride and Organizational Effectiveness
천민호(두원공과대학교); 설경진(호텔롯데)
34권 9호, 161~175쪽
초록
This study attempted to empirically analyze the relationship between hotel employees' perception of ESG activities and organizational pride and organizational effectiveness. An empirical analysis was conducted after a survey from July 29 to August 10, 2022 for employees of L luxury hotels located in Seoul. First, the perception of ESG activities of hotel employees had a significant effect on organizers' pride, so Hypothesis 1 was partially adopted. Second, hotel employees' perception of ESG activities had a significant effect on job satisfaction in the order of society and governance. And hotel employees' perception of ESG activities had a significant effect on organizational commitment in the order of environment and society. Last, hypothesis 4 that organizational pride will affect job satisfaction and hypothesis 5 that organizational pride will affect organizational commitment were found to have a significant effect, and the hypothesis was adopted. Through this, hotel companies need to strengthen ESG activities as well as promote employees' pride and as a result, it is necessary to actively promote the positive virtuous cycle of job satisfaction and organizational commitment
Abstract
This study attempted to empirically analyze the relationship between hotel employees' perception of ESG activities and organizational pride and organizational effectiveness. An empirical analysis was conducted after a survey from July 29 to August 10, 2022 for employees of L luxury hotels located in Seoul. First, the perception of ESG activities of hotel employees had a significant effect on organizers' pride, so Hypothesis 1 was partially adopted. Second, hotel employees' perception of ESG activities had a significant effect on job satisfaction in the order of society and governance. And hotel employees' perception of ESG activities had a significant effect on organizational commitment in the order of environment and society. Last, hypothesis 4 that organizational pride will affect job satisfaction and hypothesis 5 that organizational pride will affect organizational commitment were found to have a significant effect, and the hypothesis was adopted. Through this, hotel companies need to strengthen ESG activities as well as promote employees' pride and as a result, it is necessary to actively promote the positive virtuous cycle of job satisfaction and organizational commitment
- 발행기관:
- (사)한국관광레저학회
- 분류:
- 관광학