The Comparison of ESG Business Management Resources, Dynamic Capabilities, and the Decisive Power of Beer Consumer Purchasing Motives of Digital Entrepreneurship: Evidence from the Balance between Customer Orientation and Innovation Orientation

The current generation is characterized by a fluctuating, complex and ambiguous social environment, and besides, the business environment has rapidly changed to non-face-to-face due to COVID-19. In addition, due to the recent advent of the 4th industrial revolution era, digital entrepreneurship (DE), i.e. digital transformation (DT) based on new digital technologies, dynamic capacity (DC), which is the ability to create resources in accordance with environmental changes, and non-financial performance related to sustainable management ESG has emerged as a central theory of competitive advantage strategies throughout the business. In order to preemptively respond to change drivers in the business environment to increase business competitiveness and to pursue new growth, this study examines the effects of ESG and digital transformation, which are new management trends, and dynamic capabilities based on digital entrepreneurship. The analysis was focused on the theory of balance between customer orientation and innovation orientations, and based on this analysis, the effect on the beer consumers' decision making power to purchase beer was comparatively analyzed. For this purpose, questionnaires were collected online from 408 beer consumers and empirically analyzed through the PLS-SEM model. As a result of the analysis, first, it was verified that digital transformation does not affect beer purchase motivation. Second, the fact that dynamic ability based on digital entrepreneurship has a positive effect on beer purchase motivation has been demonstrated. Third, it has been proven that ESG, a non-financial performance of sustainable management, does not affect beer purchase motivation. Based on such analysis results, this study suggests that top decision makers and corporate marketers cannot secure consumer satisfaction and loyalty if they adopt innovation-oriented only and ignore customer-oriented factors in order to enhance the purchasing motive power of beer consumers.