리더-구성원 교환관계와 조직시민행동 압력이 공무원의 부정적 행태에 미치는 영향: 직무태만, 체념적 침묵, 이직의도를 중심으로

This study concerns the relationship between leaders and members and organizational culture's effect on members' attitudes and behaviors. Workforce outflow is a severe problem for a public organization in South Korea. Because public organizations have an inefficient and unreasonable culture, many promising young public employees showed negative actions including neglecting or leaving their positions. This study explores the relationship between leader-member exchange relationships, organizational citizenship behavior pressure, and employees' negative behavior (e.g., turnover, organizational silence, and counter-productive work behavior). Using the survey data from 'Institute for Future Government,' this study claims that the negative behaviors are being reduced when the quality of Leader-Member Exchange (LMX) is high, but Controlled Organizational Citizenship Behavior (COCB) has the opposite effects. These pieces of evidence alongside leaders with a clear vision that they should have direct interactions with their employees and make an effort to reform to relieve the coercive culture for employees' positive attitudes and behaviors.