아동양육시설 보육사의 직무스트레스가 이직의도에 미치는 영향: 사회적 지지와 슈퍼비전의 조절효과 검증

This study analyzes the effect of job stress of child care workers working in child care facilities on turnover intention, and empirically analyzes the effect of social support and supervision as moderating variables on job stress and turnover intention. It aims to verify the causal relationship between the variables. To collect data for this study, 252 childcare workers working in childcare facilities in Seoul, Gyeonggi, and Incheon were randomly sampled and a self-report questionnaire was conducted. To solve the research problem, SPSS Win ver. 21.0 was used, and Amos 22.0 was used for confirmatory factor analysis. The main analysis results are as follows. First, it was found that role overload, role conflict, and role ambiguity by sub-factors of job stress of childcare workers in child care facilities had a direct effect on turnover intention. Second, as a result of analyzing the moderating effect of social support, it was confirmed that the moderating effect of buffering the negative effect of job stress of child care workers in child care facilities on turnover intention was confirmed. Third, as a result of analyzing the moderating effect of supervision, the relationship between job stress and turnover intention of childcare workers in child care facilities did not appear to have a moderating effect by supervision. Based on these research results, this study presented practical implications and follow-up research plans to reduce the effect on the turnover intention of caregivers in child care facilities.