환자안전법상 소비자 보호에 관한 제언 - 한국소비자원을 중심으로 -

In the case of the medical field, the importance of patient safety has been on the rise since the 2000s, according to the specificity that is directly related to life. In response to this trend, the 「Patient Safety Act」 was enacted and has been in effect since July 29, 2016. Considering the current status of patient safety accidents reported to the Patient Safety Reporting System under the Patient Safety Act, various and serious types of risk factors for patient safety exist in the medical field, as stipulated in Article 14 (2). In addition, according to the Patient Safety Act, the government only collects information or data related to medical disputes from a preventive point of view, so there is no procedure in place to protect consumers who are victims in the event of a patient safety accident in the future. Meanwhile, the Korea Consumer Agency, an agency specializing in dispute resolution in accordance with the 「Basic Consumer Act」, has been operating reasonable consumer damage relief procedures including consultation, settlement recommendation, and mediation for medical dispute cases. Therefore, since there is a need to effectively and actively protect consumers, as a legislative theory, it is proposed to supplement the inadequacies of the Patient Safety Act and to establish new provisions of the relevant law to utilize the consumer damage relief procedure of the Korea Consumer Agency.