비서학전공 전문대생의 인터넷 자기효능감과 비서직무수행에 대한 주관적 인식 연구 –디지털 리터러시의 매개효과를 중심으로

In a rapidly changing corporate environment, a secretary must be able to accommodate and utilize a variety of media and technologies. In this media environment, the self-efficacy of the Internet and the reliability of information found on the Internet are properly evaluated. It can be inferred that digital literacy, which can understand various types of information and combine it with new information according to one's purpose of use, is an important factor in performing secretarial duties. Therefore, in this study, the effect of Internet self-efficacy of secretarial students majoring in junior colleges on the perception of secretary job competency was investigated and whether digital literacy plays a mediating role between Internet self-efficacy and the perception of secretary job competency. The results of the study were first, Internet self-efficacy had a positive effect on the perception of secretary job competency. Second, as a result of examining the effect of Internet self-efficacy on digital literacy, it was found to have a positive effect on all four sub-factors of digital literacy. Third, as a result of examining the mediating effect of digital literacy between Internet self-efficacy and the perception of secretary job competency, it was found that all four sub-factors of digital literacy had a partial mediating effect between Internet self-efficacy and perception of secretary job competency. Based on these research results, it was suggested that in order to raise perception of secretary job competency, universities need to develop a program that can enhance Internet self-efficacy and cultivate digital literacy.