고령자의 소비자피해 경험이 법제도 학습의 필요성 인식에 미치는 영향

This study analyzes the relationship between the elderly’s experience of damage and their perception of the need for learning about policies related to damage. In the face of a post-aged society, the elderly are both a vulnerable group and a major demographic group. Therefore, when an elderly person experiences damage in their daily life, it is important not to experience such damage again. One way to do this is to recognize the need to learn about relevant policies. This study analyzed the mediating and moderating effects of the relationship between the elderly’s experience of damage and the perception of the necessity of policy learning through a survey. As a result, the elderly did not naturally recognize the need for learning about policies related to damage just because they experienced damage. The more knowledge they had on the laws or institutions related to damage, the more they became aware of the need for knowledge on policies related to damage, followed by recognition of the need for policy learning. This is the relationship between the main factors influencing the relationship between the elderly’s experience of damage and the perception of the need for policy learning. The implications are as follows. First, education on a little policy knowledge focused on the damage that occurs frequently to the elderly can be effective. Second, the same effect can be expected not only through education for the elderly, but also through education for those who are not yet elderly. Third, education on general policy knowledge is effective without considering demographic information for each elderly person.