직무위험인식과 조직냉소주의의 관계에서 직무스트레스의 매개효과: 업무량에 대한 다집단 분석

The cynicism found in police organizations acts as an obstacle to organizational innovation. This study identified the influencing factors on organizational cynicism of field police officers and proposed a solution through appropriate intervention. In the research design, it was predicted that the job risk perceived by field police officers would have a significant effect on job stress, which would lead to organizational cynicism. In addition, it was assumed that job risk and job stress would have a significant influence on workload, and the moderating effect of workload in the relationship between variables was confirmed. As a result of the analysis, it was confirmed that if the police’s perception of job risk increases, the level of job stress increases, which can lead to an increase in organizational cynicism. In particular, it was confirmed that this relationship was stronger in police stations with a lot of work. This study proposes that appropriate intervention in job stress and workload will be made to resolve organizational cynicism. It is necessary to expand the psychological counseling and psychotherapy infrastructure for field police to create a work environment in which stress based on job risk can be actually managed. In addition, it is urged to introduce peer support programs operated overseas in Korea to provide a universal working environment for police to relieve job stress.