지속가능한 관광·MICE 조직 경영을 위한 탐색적 연구: ESG경영이 종사자의 조직신뢰와 충성도에 미치는 영향

The tourism and MICE industry, which is stagnant due to the influence of COVID- 19, sustainable management became a matter of survival rather than choice. Therefore, the purpose of this study is to investigate the ESG management components of tourism and MICE organizations and to verify the effect of ESG management on the organizational trust and loyalty of employees. The measurement items were analyzed with SPSS 24.0. Sampling in this study was limited to employeesthe worker of tourism and MICE public institutions. As a result, ESG management had a positive effect on organizational trust, and ESG management activities had an effect on organizational loyalty through organizational trust. Based on these results, tourism and MICE organizations can be an indicator of sustainable management by improving ESG management's loyalty and directions for development in the tourism and MICE fields were suggested