창업기업의 공급망 품질경영활동이 경영성과에 미치는 영향

Purpose: For a company to produce sustainable business performance, it is necessary to find the factors that a start-up company must have to survive in a modern society where one million companies that collaborate with numerous related companies are founded every year. This study empirically analyzes the impact of supply chain quality management activities on business performance of start-ups companies with less than seven years of business in the Korean market. Composition/Logic: Factors influencing management performance were derived from previous studies related to supply chain quality management, and a survey was conducted targeting CEOs and managers who have managed companies less than seven years old. After verification of factor analysis and reliability analysis, regression analysis was conducted to measure the influence between variables, and the influence of supply chain quality management activities on business performance was tested. Findings: Supply chain quality management activities such as business management infrastructure, process management, continuous improvement activities, human resource management, and performance sharing had a positive effect on the communication and management performance of start-up companies. Additional research, confirmed the different strength of influence of the major factors in supply chain quality management between companies less than three years old and those four to seven years old. Originality/Value: This study confirms the necessity of quality management activities between cooperating companies and not the individual quality management activities of each company. It is meaningful as it studied the supply chain quality management activities of start-ups and their influence on business performance at a time when the importance of the supply chain is emerging regardless the company size and years of operation.