정보과다의 위험성과 대응방안에 관한 연구

The phrase ‘information overload’ describes the situation where an individual receives too much information. Complicating the problem of information overload is the presence of hyperlinks, which, frequently offer a plethora of additional information with just one click and the immediate access to a plethora of information in the online environment can easily lead to information overload. As a result of information overload, decision makers experience information overload when presented with an overwhelming number of options that must be considered simultaneously. The typical assumption is that people can make better decisions with more information, and that people will make still better decisions with still more information. But does this assumption hold in every case? Do people necessarily make better choices with more information? Quite the opposite, a decision maker may suffer from information overload, or can a task become too complex. Information overload can increase the risk of the cognitive dissonance. Platforms' algorithms might intensify the ‘filter bubble’ effect in a way that prevents serendipitous encounters with opposing viewpoints. In addition to information overload might reduce the learning effect. A phenomenon has developed with the advent of the Internet. If we think information can be easily retrieved online at a later time, we are less likely to commit it to memory. This is called ‘The Google Effect.’ Having access to stored information on the Internet, of course, means that we may not undergo the learning processes associated with storing information in our minds. To the extent we are relying on the artificial memory of the Internet, we are not developing our own intellect. Also it has been discussed about fake news and form of the ‘right to be forgotten’ in a flood of information. In this information-rich environment, platforms have taken on the role of the curators, using their algorithms to distribute and deliver content to their audience. Therefore it has to be argued that certain algorithms used by social media platforms to filter content can and should be regulated, and it may become a major issue to block a fake news and protect right to be forgotten.