간호사의 직장내 괴롭힘이 직무열의에 미치는 영향 : 심리적 계약위반의 매개효과 및 직장내 프렌드십의 조절된 매개효과

Objectives: This study investigated the effect of workplace bullying on job engagement among nurses, focusing on the mediating effect of psychological contract violations and the moderated mediating effect of workplace friendship. Methods: Using a self-administered structured questionnaire, data were collected from 124 nurses under 30 years of age working at a general hospital in Busan, Korea. Results: Workplace bullying had a direct negative effect on job engagement. Psychological contract violation partially mediated the relationship between workplace bullying and job engagement, and workplace friendship moderately mediated this relationship. Conclusions: The results indicate that managing workplace bullying and psychological contract violation perception is necessary. Moreover, friendships must be promoted to improve positive working attitudes among hospital nurses.