리더의 커뮤니케이션 유형, 구성원의 자기효능감 및 직무만족, 행복에 관한 구조적 관계 분석

Many researchers who study communication increasingly recognize the significance of communication type. The present study analyzes the relationships among leaders’ communication type, followers’ self-efficacy, job satisfaction, and happiness. This study aimed in empirical study to improve external validity by exploring a research framework in the field. Total 185 employees participated in the survey process. The research results are as follows; First, leaders’ supportive communication has a positive impact on followers’ self-efficacy. Second, leaders’ directive communication by contrast, is negative impact on followers’ self-efficacy. Third, followers’ self-efficacy has a positive impact on job satisfaction. Fourth, followers’ job satisfaction has a positive impact on happiness. This study is the part of a growing number of researches exploring communication type that occur over time. Extending the theoretical framework, we pinpoint communication type and self-efficacy as critical points that shape when job satisfaction will enhance followers’ happiness.