성과평가 시스템이 구성원의 지식 창출 및 업무성과에 미치는 영향: 공공기관을 대상으로

This study examined the effects of performance evaluation system on employee knowledge crea tion and performance in the public organizations. This study collected data through a 3-week survey of employees of local governments and was analyzed by SPSS 18.0 and AMOS 21.0. We tested validity of the conceptual constructs in this study which include evaluation methodology, contextual conditions of evaluation, and exploitative and exploratory knowledge. After then we analyzed how evaluation method ology and contextual conditions of evaluation affect the exploitation and exploratory knowledge of the employees and how two types of knowledge affect the employee performance. The analyses showed there is a significant correlation between evaluation methodology and contextual conditions of evaluation. The contextual conditions of evaluation only put a significantly positive effect on exploitative and exploratory knowledge, which implied the contextual conditions may play a mediator role between evaluation method ology and employee’s knowledge creation. We also found exploitative and exploratory knowledge both put a positive effect on employee performance. These results revealed the contextual conditions of evaluation must well be equipped to create knowledge of the employees in the public organizations.