中国手机购物软件用户协议格式条款的法律规制
Legal Regulation on the Standard Terms of the User Agreement of Mobile Phone Shopping Application in China
LING YE(凌晔)(Tongling University); 양팡링(Tongling University)
42호, 109~133쪽
초록
手机购物已经成为中国人最为流行的购物方式。据统计,全中国有超过6亿人口会使用手机软件进行购物。为了成功进行购物, 用户在使用手机软件购物前需要签署用户协议。此种用户协议全篇由格式条款组成, 如果不同意条款的全部内容,则无法进行网上购物。用户协议预先拟定、可重复使用, 使得网络服务提供者可以与数以亿计的用户快速达成合同关系, 高效便捷。但用户协议内容不可变更也意味着一旦协议中出现不公平格式条款, 用户难有选择余地。为了防止用户协议成为手机软件运营商侵犯用户合法权益的工具, 需要法律对其进行必要的调整与干预。 2022年11月4日,最高人民法院发布了≪关于适用<中华人民共和国民法典>合同编通则部分的解释(征求意见稿)≫。其中, 第10条和第11条都涉及到格式条款的规范问题。该司法解释还未正式出台, 此时对用户协议格式条款进行研究正逢其时。 ≪民法典≫第496~498条对格式条款进行了规定,包括格式条款的订立规则、效力规则及解释规则。本文通过实践及理论研究,发现手机购物软件用户协议格式条款规制中存在“提示”与“说明”义务法律规定不明确、网购合同成立时间存在争议、“有重大利害关系的条款”界定不明确、“用户信息保护及授权”条款内容不合理等问题。对此,可通过强制性增加手机购物软件平台的义务、明确合同成立时间条款适用、对格式条款内容进行实质干预、规制个人信息授权条款等措施予以解决。
Abstract
Mobile phone shopping has become the most popular way of shopping in China. According to statistics, more than 600 million people in China will use mobile phone application for shopping. In order to successfully purchase, users need to sign a user agreement before using the mobile phone application. This kind of user agreement consists of standard terms, if you do not agree with the entire content of the terms, then can not be online shopping.User agreement are prepared in advance and reusable, enabling network service providers to quickly reach contractual relationships with hundreds of millions of users, which is highly efficient and convenient. However, the content of the user agreement cannot be changed also means that once unfair standard terms appear in the agreement, it is difficult for users to have a choice. In order to prevent the user agreement from becoming a tool for mobile phone application operators to infringe on the legitimate rights and interests of users, it needs necessary legal adjustment and intervention. On November 4,2022, the Supreme People's Court issued the ≪Interpretation of the Application of the General Provisions for Contract Law of <the Civil Code of the People's Republic of China> (Draft for Public comment)≫. Among them, article 10 and article 11 both involve the specification of standard terms. The judicial interpretation has not yet been formally issued, so it is high time to study the standard terms of the user agreement. Article 496~498 of the ≪Civil Code≫ stipulates the standard terms, including the conclusion rules, validity rules and interpretation rules of the standard terms. Through practice and theoretical research, found that there are some problems in the regulation of standard terms of user agreement of mobile phone shopping application, such as unclear “prompt” and “explain” obligation, online contract establishment time controversial, “the terms of the significant interest” definition is not clear, “user information protection and authorization” terms content is not reasonable. This can be resolved by imposing obligations on mobile phone shopping application platforms, clarifying the application of contract terms and conditions, intervening in the standard terms and conditions, and regulating personal information authorization terms.
- 발행기관:
- 법학연구소
- 분류:
- 국제거래법