개업공인중개사의 심리적 자본, 심리적 안녕감, 조직시민행동 간의 구조적관계에 관한 연구

The purpose of this study is to derive and explain the components of psychological capital for licensed real estate agents, and to verify a hypothetical model that explains the causal relationship between variables of psychological capital, psychological well-being, and organizational citizenship behavior. In order to achieve the purpose of this study, a structured questionnaire was collected from 202 licensed real estate brokers who were active in opening real estate brokerage offices in the Busan, Ulsan, and Gyeongnam regions. and organizational citizenship behavior were analyzed. As a result of this analysis, it was recognized that the psychological capital, psychological well-being, and organizational citizenship behavior of licensed real estate agents are important variables in predicting the effectiveness of licensed real estate agents. In addition, as a result of this study, licensed real estate agents with strong psychological capital and psychological well-being frequently explore themselves, maintain meaningful interpersonal relationships with others, can independently control their own behavior, and even when problems arise, Actively solving this problem leads to an increase in organizational citizenship behavior that can minimize conflicts. This proves that the variables of psychological capital, psychological well-being, and organizational citizenship behavior are important variables that can contribute to using them as major human resource management measures for licensed real estate agents.