신뢰 지각이 직무 성과에 미치는 영향 : 도전-방해 스트레스의 매개효과를 중심으로

Based on the results of previous studies, this study aims to examine the positive and negative effects of felt trusted classified as felt reliance trust and felt disclosure trust on job performance, and to study the internal mechanism between the two felt trusted and job performance. Specifically, the more employees perceive reliance trust, the more positive they experience challenge stress, while the more employees perceive disclosure trust, the more hindrance stress they experience. This study conducted an online survey of 242 employees in China. According to the analysis results, the more employees perceive the reliance trust of their supervisors, the higher the job performance as they experience challenging stress. However, there was no mediating effect of challenging stress between felt reliance trust and job performance. On the contrary, it was found that the more employees perceived the supervisor's disclosure trust, the more they experienced hindrance stress and had a negative effect on job performance, and there was a mediating effect between felt disclosure trust and job performance. Finally, based on the results of this study, research implications and limitations were discussed.