‘연결, 소통, 공유’의 경영교육과 수업만족도 분석 연구 –D대학교 경영교과목 사례를 중심으로-

Professors are required to undergo changes and innovations in the conduct and methods of their classes. These can be presented through connection, communication, and sharing, and should be applied to the content and operation of the classes. Based on this research, the subjects "People and People" and "Management and Life" can be examined from a managerial perspective by connecting servant leadership, empathetic communication, and flexibility. In actual class operations, in the case of non-face-to-face real-time classes, various open programs were attempted for communication, and tools like Jamboard or Canvas were used to enhance the effectiveness of learning. However, the key issue becomes the guidance on the continuous use of educational and learning tools, as voluntary participation of students is crucial. Furthermore, the impact factors on non-face-to-face class satisfaction, resistance to non-face-to-face classes, and satisfaction with face-to-face classes were examined through learner characteristics. Learner characteristics considered intrinsic motivation, extrinsic motivation, self-directed learning ability, information communication ability, interaction between professors and students, and interaction among students. It can be confirmed that learner characteristics such as the interaction between professors and students, intrinsic motivation, and information communication ability influence satisfaction with non-face-to-face classes. Factors affecting satisfaction with face-to-face classes are mainly the interaction between professors and students, followed by self-directed learning ability and intrinsic motivation. Although significant improvements are being made through non-face-to-face and face-to-face classes, continuous attention is required, and these aspects should be applied to actual class content and operations.