직무표준화, 지시적 리더십과 직무성과 간의 관계와 LMX 조절효과 연구

As a typical bureaucratic organization, the military is characterized by efficient and stable handling of complex tasks. However, inefficiency of the bureaucracy have been steadily raised, and the bureaucracy is subject to reform. But, the bureaucracy may be effective because military organizations must establish a large-scale personnel and an orderly command system in wartime situations. Therefore, this study focuses on standardization and centralization of the bureaucracy, and aims to examine the effect of job standardization and directive leadership on job performance. In addition, since the military is a typical hierarchical structure and vertical relationships may be important, leader-member exchange(LMX) may be a situation condition that can exert synergy effects of bureaucratic characteristics. As a result of an empirical analysis of 433 soldiers, it was found that job standardization had positive effect on job performance, but directive leadership had not significantly effects on job performance. In addition, the moderating effect of LMX in the relationship between job standardization and job performance was not significant, while LMX showed the significantly moderating effect on the relationship between directive leadership and job performance. However, contrary to the hypothesis, in case of low-level LMX, directive leadership had negative effects on job performance. Based on these results, the implications of job standardization, directive leadership, and LMX on the efficiency of the bureaucracy were presented.