대학의 비정규직 행정직원 채용 확대 현상을 둘러싼 이슈와 쟁점: 채용자와 구직자의 관점 차이를 중심으로

This study aims to analyze the employment status of temporary administrative staff in selected case universities and examine the impact of such employment on university operations. To achieve this objective, the study conducted a case study involving two regular administrative managers and four temporary administrative staff from one national and one private university in the metropolitan area, both of similar size and type. The analysis revealed that the temporary administrative staff chose their employment as an alternative for career accumulation towards regular positions, for the flexibility in time management, and for the ability to select tasks aligning with their preferences and aptitudes. Secondly, universities utilized temporary administrative staff as dedicated personnel for government-funded projects, as well as assistants or substitutes for regular staff tasks. Lastly, the employment of temporary administrative staff in universities led to reduced personnel costs, flexible utilization of manpower, acquisition of specialized personnel for specific tasks, and reduction of risks associated with hiring less competent staff through the introduction of a probationary period. However, the ambiguity of the temporary administrative staff's responsibilities led to a lack of accountability, differences in tasks and treatment compared to regular staff, and limited employment duration, which diminished the continuity and professionalism of their work and created implicit conflicts, ultimately leading them to consider job changes.