기업의 ESG 활동이 조직성과에 미치는 영향에 관한 연구- ICT 제조기업을 중심으로 -

Recently, there has been a consensus on the importance of ESG management, but academicanalysis of the results of ESG activities is mixed. This study aimed to analyze the impact of ESGactivities on organizational performance and job satisfaction for ICT manufacturing companies thatneed the introduction of ESG management, and to verify the mediating effect of job satisfactionbetween ESG activities and organizational performance. For empirical analysis, 378 samples werecollected from members of ICT manufacturers D, H, L, and P. The results of the empiricalanalysis are as follows. First, in an analysis of the impact of ESG activities on organizationalperformance (non-financial performance), environmental (E) and governance (G) factors wereanalyzed to have a statistically significant impact on Jeong (+). On the other hand, an analysis ofthe impact of ESG activities on organizational performance (financial performance) showed thatonly environmental (E) factors had a significant impact on Jeong (+). Second, in the analysis ofthe impact of ESG activities on job satisfaction, social (S) factors and governance (G) factors wereanalyzed to have a significant effect on Jeong (+). Third, job satisfaction has been shown toaffect organizational performance (+). Finally, the mediating effect of job satisfaction was confirmedin the relationship between ESG management activities and organizational performance. Theseresults are expected to be of great help to executives and managers of ICT manufacturersinterested in future ESG activities.