Research on User Experience Design of After-school Service System for Parents of Primary School Students

With the proposal of the stress reduction policy for primary school students, the shortening of the time for primary school students to study in school, the issue of early after school in the afternoon has become a very controversial topic for parents and all walks of life, and many countries have issued policies related to after-school services. With the proposal of the stress reduction policy for primary school students, the shortening of the time for primary school students to study in school, the issue of early after school in the afternoon has become a very controversial topic for parents and all walks of life, and many countries have issued policies related to after-school services. On the basis of previous research, user experience elements are extracted: sensory experience, usefulness experience, usability experience, affective experience, Combined with the case study of "Duosu Education" after-school service system, a questionnaire survey was designed, and the importance and satisfaction differences of parents of primary school students to after-school service system were analyzed by using the material-performance analysis (IPA) method. The results are as follows: parents are highly satisfied with the sensory experience (color collocation, interface layout, font size), usability experience (learnability, efficiency, memorability, error reduction), and emotional experience (friendliness, surprise, controllability) of the after-school service system. The satisfaction with the usefulness experience of the after-school service system (functional completeness and the matching degree of the system to meet the needs) is low. Based on the research results and parents' satisfaction with the use of "Duosu Education" after-school service system, this study proposes a simple system design to optimize the user experience of parents in the after-school service system. It is hoped that this will provide theoretical support for the future optimization of after-school service systems.