기업이 요구하는 비서의 자격요건과 직무능력 도출을 위한 채용공고 분석 및 인사담당자 인식 조사

With the rapid advancement of the Fourth Industrial Revolution and generative AI, some executive assistants roles face potential substitution. In the rapidly changing labor landscape post-pandemic, executive assistants roles are undergoing significant transformation. To secure vocational competitiveness and expertise, individual efforts as well as the development of education institutions are imperative. This study aims to examine the roles and qualifications required for executive assistant s positions as indicated in recent job postings, and to analyze the perceived importance of NCS executive assistants duties by HR personnel, in order to identify the actual roles and qualifications sought by companies. Based on an analysis of job postings, the roles required of a executive assistants include schedule management, visitor reception, expense processing, executive support, and meeting management. The qualifications for these positions are experience, a college degree, proficiency in English, a major in secretarial studies, and computer skills. Using the AHP method to analyze the perceived importance of NCS executive assistants duties by HR managers, it was found that executive schedule management, executive support tasks, and meeting protocol were the most important duties. Information regarding the roles and qualifications demanded by recruitment processes and companies, as identified through this study, is expected to contribute to the development of career paths and educational curricula for executive assistants professionals.