비즈니스 모델이 노동조합 조직역량에 미친 영향 분석

Analysis of the determinants of union decline at the national level has limited explanatory power for the dynamics and diversity of changes in union membership and union density because they are aggregated across many industries and firms. This article assesses changes in union decline indicators such as membership and union density in the Korean banking industry and examines the other causes of union decline. Changes in the business models of banks, driven by a combination of industry growth, technological and institutional changes, and the strategies of the actors to industrial relations, have resulted in changes in the number of employees and union membership. In the early 2000s, the bank’s shift toward a retail business model resulted in an increase in branches and headcount, which led to a corresponding increase in union membership. However, as banks’ growth slowed in the 2010s and the digital transformation made cost savings and non-face-to-face channels more important to their business models, branches and headcount declined and membership continued to decline. The analysis of the causes of union decline from a business model perspective can help explain the changing factors of industrial relations in general, and has policy implications for the formation of cooperative industrial relations through mutually beneficial business model.