사회적기업 지배구조와 조직성과의 관계: 조직역량의 매개효과

This study investigates the effect of the governance of social enterprises onorganizational performance(economic and social). By introducing organizationalcapabilities as mediators, it also examines whether governance has a direct orindirect effect on organizational performance. To verify the effectiveness ofgovernance, this study first suggested five good governance characteristics thatpositively affect social enterprises: participation of various stakeholders,execution of control roles and service roles, professionalism in business fields,and provision of management autonomy. These characteristics were used assub-dimensions to measure the quality level of governance. This study used the 2022 SPC Survey DB collected by the Center for SocialValue Enhancement Studies, and the research results are as follows: First,governance had a positive effect on organizational performance. Second,governance had a positive effect on organizational capabilities(productdevelopment capabilities, production operation capabilities, and marketingcapabilities). Third, product development capabilities and production operationcapabilities had a positive effect on both economic and social performance, andmarketing capabilities only had a positive effect on economic performance. Fourth, product development capabilities and production operation capabilitieshave a partial mediating effect on the relationship between governance andorganizational performance. These findings show that good governance can play an important role in improving the performance of social enterprises anddeveloping organizational capabilities. In the conclusion section, a summary ofthe empirical results and implications for theory and practice were presented.