리더-구성원 교환관계가 조직 구성원의 직무성과에 미치는 영향: 조직지원인식과 지식공유의 순차적 매개효과를 중심으로

As we enter the current knowledge-based society, knowledge sharing has become a key factor in securing organizational competitiveness and an essential factor deriving various outcomes. However, due to absence of methodical human resource management system and lack of manpower, small and medium-sized enterprises have fewer opportunities for smooth resource exchanges between departments, teams, or even within the team. frequent resignation also is a factor that makes it difficult to exchange intellectual resources. Accordingly, in this study, based on establishing a high level of leader-member exchange targeting small and medium-sized enterprises, attempted to verify the influence on the job performance of organizational members and the sequential mediating effects of organizational support and knowledge sharing perceived by them in the process. This is meaningful in that while precedent studies have mainly focused on the influence of leader-member exchange relationships on various performances, the mechanism has been examined in detail. A total of 10 small and medium-sized enterprises located in Daejeon were surveyed and an empirical analysis was conducted based on the data of a total of 689 employees working in those companies. Based on the results of the empirical analysis, this study suggested that the establishment of a high-quality exchange relationship between leaders and members and the social support provided based on this relationship can lead to various types of performance, including job performance, through the activation of knowledge sharing of members in the organization, and suggested future research directions.