유연근무제의 조직 내 확산에 관한 다중사례연구: 한국 중소기업의 제도 활용 활성화 요인을 중심으로

This study aims to identify the factors that lead to the activation of flexible work programs in Korean SMEs after their introduction. To this end, a multiple case study was conducted on companies that are objectively recognized as family-friendly and work-life balance companies in Korea and have activated flexible work systems. The results showed that, first, top management support is an important factor for the activation of flexible work arrangements in Korean SMEs. Second, managers' willingness to implement flexible work arrangements, management capacity, and acceptance were found to be important factors. Third, the voluntary nature of flexible work arrangements and the attitudes of employees who actually participate in the arrangements were also key factors. Finally, the systematic foundation and government support policies for flexible work arrangements to work within the organization were found to be important. By exploring the enabling factors of flexible work arrangements in Korean SMEs, this study provides theoretical and practical implications for the successful management of flexible work arrangements.