인공지능 비서 관련 서비스에 대한 이용빈도와 기대수준 간의 관계

The purpose of this study was to analyze the differences in the frequency of use and expectation levels of artificial intelligence secretary services, such as virtual humans, artificial intelligence program-based work assistance services, and secretaries, among the general public by gender, age, and standard of living. For this purpose, quantitative analysis descriptive statistics, the t-test, ANOVA, simple correlation analysis, and simple regression analysis was conducted. The specific research results are as follows. First, the analysis of the differences in the frequencies of use of artificial intelligence assistant-related services showed that there were no significant gender differences for virtual humans, artificial intelligence program-based work assistance services, and artificial intelligence secretaries. Virtual humans, artificial intelligence program-based work assistance services, and artificial intelligence secretaries all showed significant differences based on age and standard of living. The expectation levels for artificial intelligence assistant-related services showed significant gender differences for virtual humans. However, artificial intelligence program-based work assistance services and, artificial intelligence secretaries showed significant gender differences, and virtual humans, artificial intelligence program-based work assistance services, and artificial intelligence secretaries all showed significant differences by age and standard of living. Second, the relationship between the use frequencies and the expectation levels for artificial intelligence secretary services showed a significant correlation between all variables. The effect of the use frequencies of virtual humans artificial intelligence program-based work assistance services, and artificial intelligence secretaries on their respective expectation levels all showed significant differences by age and standard of living. According to these research results, human secretaries use artificial intelligence secretary services focusing on digital technology. They must strive to develop high-level secretarial work areas based on the unique analog sensibilities and abilities of humans, to acquire excellent job capabilities.