비서직 종사자의 경력자본, 경력만족, 상사-비서 교환관계(LMX)에 관한 연구

This study sought to identify how career capital affects the career satisfaction of secretaries and empirically investigate the moderating effect of leader-member exchange(LMX) in this process. This study conducted a survey targeting people currently working as secretaries and having more than one year of experience. Data from a total of 379 questionnaires were used for analysis. The results of research are as follows: First, career capital had a significant positive effect on career satisfaction. This suggests that to achieve career satisfaction, secretaries need to have a sense of identity and purpose in their career, understand how to perform their work and develop the necessary knowledge and skills, and expand their human networks and career opportunities both within and outside the organization. Second, while examining the moderating effect of LMX in the relationship between career capital and career satisfaction, the moderating effect of LMX was only found in the domain of knowing-how among various aspects of career capital. This indicates that the relationship with supervisors can directly enhance the knowing-how capabilities of secretaries. This study is significant as it introduced the variable of career capital to secretarial studies for the first time, and suggested its practical applicability in the field of human resource management.